Delivery in Cambodia only
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Opening Hours
Mon-Fri: 08:30am – 5:00pm
Sat-Sun: Closed
Sat-Sun: Closed
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We’d Love to Hear from You! Contact us
Whether you have a question about our products, need support, or are looking to collaborate, we’re here for you. Feel free to reach out using the form below, or connect with us via email or phone. We also welcome your feedback and ideas your input helps us grow and improve.
Let’s create something amazing together!
Let’s create something amazing together!
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Frequently Asked Questions
Order & Shipping
You can shop directly on our website or find us on the Nham24, Delishop apps for convenient delivery across Cambodia.
In Phnom Penh, visit us at The Green Store on Street 240 & Be Eco Shop Street 464
You’ll also find our products in UCARE pharmacies, hotels, resorts, pharmacies, little supermarkets and souvenir shops in Phnom Penh, Siem Reap, Kampot, and Sihanoukville. (we are working on a map)
Not yet, but we’re always exploring ways to make our products more accessible. In the meantime, you can find us at The Green Store on Street 240 or through delivery apps like Nham24, Delishop.
If you are in Siem Reap you can visit Satu Shop !
Of course! Whether you’re traveling or staying in Cambodia, you can place an order and have it delivered right to your hotel or resort.
We primarily focus on delivering within Cambodia. However, international shipping may be possible on a case-by-case basis. Please contact us directly to discuss your requirements, and we’ll work together to find the best solution.
Yes, you can find some of our products at UCARE pharmacy branches in Cambodia airports. We’re also available in select souvenir shops at hotels and resorts, and we’re continually working to expand to more convenient locations.
Delivery takes 1-2 business days for Phnom Penh and 2-3 business days for provincial deliveries.
- Phnom Penh Workshop Click & Collect: Free
- Phnom Penh Center: Delivered by Grab Express within 1-2 business days. Fees start: $1.50
- Phnom Penh: Delivered by Grab Express within 1-2 business days. Fees start $2.00
- Siem Reap: Delivered by J&T Express within 2-3 business days. Fee: $2.00 – $3.50
- Other Provinces: Delivered by J&T Express within 2-3 business days. Fees start at $2.00.
- Free Delivery for Orders Over $35.00
Payments can be made via ABA Pay / credit card on our website.
Packaging We use recycled boxes to pack your orders, reducing waste. Thank you for supporting sustainability.
Contact our Customer Service Team at info.kambionature.com or (+855) 012 442 654. By telegram our What’s app. We are working on tracking app with our delivery partners.
Report the issue to Customer Service at (+855) 012 442 654 within 24 hours of receipt. We will investigate and replace the item(s) at no additional cost.
Contact our Sales Team at info.kambionature.com or (+855) 012 442 654 before your order is processed for shipping.
With our secure ABA Pay integration on our website, you can pay using:
- ABA QR Code
- Bayon QR
- Credit Card (local and international)
Please note: We do not accept cash on delivery (COD).
If your web payment does not go through:
- You may resubmit your order or send payment manually.
- For credit card payments, call us at (+855) 012 442 654 for security reasons.
- Alternatively, email us with a callback number and your preferred call time.
If you have any questions or need assistance with the payment process, please contact us via Telegram or email at info.kambionature.com.
OUR BRANDS
We are certified with GMP (Good Manufacturing Practices) and ISO 22716:2007. These certifications ensure that our products are manufactured in a clean, safe, and controlled environment, guaranteeing quality and safety for our customers.
In addition to GMP and ISO 22716:2007. Our factory are licensed by the Ministry of Industry, Science, Technology & Innovation. This license ensures compliance with stringent safety and quality standards. Additional testing and certifications align with Cambodian and international regulations. Details about these certifications can be provided upon request.
We prioritize making natural products accessible by reducing profit margins, avoiding costly advertising, and using sustainable packaging. This allows us to pass savings to customers while maintaining high-quality ingredients
We’re excited to be working on workshops and a scent immersive atelier! These will allow you to dive deeper into our brand, explore the product-making process, and experience traditional Khmer remedies firsthand. Stay tuned for updates on these unique experiences
PRODUCT INFORMATION
Yes, sustainability is at the heart of what we do. We offer eco-friendly refill options, use green packaging as much as we can, and are committed to reducing our environmental footprint.
Our products are made with natural ingredients and are generally safe for sensitive skin. If you have specific concerns, feel free to consult our team or check the ingredient list on our product labels.
Yes, we specialize in wholesale supplies and customized gifts for weddings, corporate events, and other occasions. Contact us for more details.
Yes, we provide wholesale options for spas, resorts, pharmacies, and other businesses. Reach out to us for pricing and partnership opportunities.